Acceptable Use Policy
Last updated: October 18, 2026
This Acceptable Use Policy repeats section 10 of our Terms of Service, which governs your use of RealInfoBot.
1. What you must not do
You must not use the Service, or let anyone else use it, to:
- place or attempt to place unsolicited calls or texts, robocalls, or telemarketing;
- send spam, phishing, or fraudulent content;
- impersonate a person, business, or government agency, or mislead Callers about who they are speaking with;
- break any law, including privacy, consumer protection, telemarketing, anti-spam, recording, discrimination, and intellectual property laws;
- harass, threaten, or abuse anyone, or promote violence or hate;
- offer or promote illegal goods or services;
- handle emergencies or crisis lines, give medical, legal, or financial advice, or make decisions about credit, employment, housing, insurance, education, or access to essential services;
- offer a service directed at children under 16;
- upload content that you do not have the right to use or that infringes someone else's rights;
- send malware, probe or test the Service's security without our written permission, or interfere with its operation;
- get around usage limits, spending caps, billing, carrier registration, or security controls;
- scrape the Service, run load tests against it, or access it by automated means other than our published interfaces;
- resell, rent, or offer the hosted Service to third parties without a written agreement with us; or
- break the usage policies of OpenAI, Twilio, or any other Third-Party Service used to provide the Service.
2. What we may do
We may investigate suspected violations. We may remove content, block numbers, disable features, or suspend accounts to stop a violation or to comply with a carrier, provider, or legal requirement. We do not have to monitor your use, and we are not responsible for content that you or your Callers submit.
3. Reporting misuse
If you think a business is misusing RealInfoBot, write to Real Info Box at support@realinfobot.com.