Every sign call reaches the agent who knows the house.
Your office number is on the window, the website and half the signs. Your agents' numbers are on the rest. RealInfoBot answers them, gives callers the listing facts you've entered, and puts each call through to the agent it belongs to, or takes a message when they're busy.
The calls you get
At the front desk: "I'm calling about the house on Oak Avenue. Who's the agent?" A seller wants to know who can come over this week. Another brokerage's agent wants to book a showing. A buyer saw three of your listings and doesn't know whose they are.
After five, the same calls keep coming, and the front desk has gone home.
What it does for your office
One office number, or many. Starter and Pro come with one number, so a team can start with the office line. Enterprise adds more numbers, so each agent's sign number can be answered too.
Sign calls go to the listing agent. Write the rules in plain language: "Calls about 88 Pine Street go to Priya." "Anything about the acreage listings goes to Mark." It can put calls through to different people, and takes a message when nobody picks up.
One shared inbox. Every call has a recording, a transcript and a summary, and every caller lands in your contacts with their history. Invite your team with owner and admin roles, so the lead doesn't live on one agent's phone.
After-hours cover for the front desk. It answers evenings, weekends and lunch, books showings into Google Calendar, and sends an alert text when something can't wait.
Stays out of advice. It doesn't comment on price, offers or the market for any agent. It says that's a question for the listing agent and passes the caller along.
A typical call
Saturday evening in Phoenix. A buyer calls the office about a townhouse on one of your signs. RealInfoBot answers with the brokerage's name, says it's an AI assistant, and gives the asking price and the open house time from the listing info. The buyer wants to see it Monday. Your rule says that listing belongs to Sam, so it tries Sam's cell. Sam's at dinner and doesn't pick up, so it takes the buyer's name and number and a showing request, and Sam gets a text alert with the summary.
Rules you might write
- "Calls about a listing go to that listing's agent. If they don't answer, take a message."
- "Sellers asking for an evaluation go to whoever's on floor duty this week."
- "Never say which agent is better or comment on another brokerage."
- "Agents from other brokerages booking showings: take a booking request so the listing agent can confirm."
Onboarding a new agent
Add their listings and a line or two to your rules, and their calls start going to them. Invite them to the inbox so they can see their calls and messages. There's no phone system to rewire.
Good to know
- Calendar or software: Google Calendar only. Each account books into the one calendar you choose, such as a shared showings calendar. No connection to MLS, your CRM or back-office software. Zapier or the API may help pass contacts to your other tools.
- An assistant, not an agent: it repeats listing facts and books showings. Anything that needs an agent's judgment goes to an agent.
- Transfers count. Each attempt to put a caller through is one transfer: 20 a month on Starter, 100 on Pro, custom on Enterprise.
What it costs
Pro is US$87 a month for 500 minutes and 100 transfers, which suits a busy office line. For several numbers or a large office, Enterprise starts at US$297 a month, with dedicated implementation support. Full pricing