Pricing in US dollars
All prices are in US dollars (USD).
Pay for the calls it answers. That's most of it.
Every plan includes every feature: showing booking, transfers, French and English, the website chat widget, the API. Bigger plans come with more minutes, more transfers and faster support.
Plans
Starter
US$37 a month
For a solo agent who wants every sign call picked up.
- 1 phone number, local or toll-free
- 150 minutes of calls a month, then US$0.20 a minute
- 20 call transfers
- 50 alert texts
- 5 MB of business knowledge
- Unlimited website chat
- Email support
Pro
US$87 a month
For a busier phone, a small team, or an agent who wants RealInfoBot on every call.
- 1 phone number, local or toll-free
- 500 minutes of calls a month, then US$0.18 a minute
- 100 call transfers
- 200 alert texts
- 20 MB of business knowledge
- Unlimited website chat
- Priority email support
Enterprise
US$297+ a month
For teams and brokerages with several offices, several numbers or a lot of calls.
- More than one phone number
- Custom limits on minutes, transfers and alert texts
- Custom business knowledge size
- Volume pricing
- Dedicated implementation support
Compare plans
| Starter | Pro | Enterprise | |
|---|---|---|---|
| Price | US$37 a month | US$87 a month | From US$297 a month |
| Minutes of calls | 150 a month, then US$0.20 each | 500 a month, then US$0.18 each | Custom |
| Call transfers | 20, then US$0.02 each | 100, then US$0.02 each | Custom |
| Alert texts | 50, then US$0.02 per segment | 200, then US$0.02 per segment | Custom |
| Business knowledge | 5 MB | 20 MB | Custom |
| Phone numbers | 1, local or toll-free | 1, local or toll-free | More than one |
| Website chat | Unlimited | Unlimited | Unlimited |
| Support | Priority email | Dedicated implementation |
Every plan includes
- Answering around the clock. Your greeting and your name or your brokerage's, in English and French, including after hours.
- Answers from your listings. Listing facts, FAQs, documents you upload like feature sheets, and pages from your website.
- Your rules, in plain language. Tell it who gets put through, which calls matter most and what to say.
- Several calls at once. Nobody gets a busy signal.
- Spam filtering. Spam calls and calls under 10 seconds aren't billed.
- Showing booking. Unlimited showings and appointments booked into Google Calendar, with confirmation texts to the caller.
- Transfers and messages. Serious buyers and sellers go straight to you. Everyone else leaves a message.
- Alerts by email or text. For important calls and new messages.
- Every call on record. Recordings, transcripts and a summary for each call, plus contacts with their history and your notes.
- Website chat and browser calls. The same knowledge as your phone, on your website.
- API, webhooks, Zapier and MCP. Connect RealInfoBot to the tools you already use, including your CRM through Zapier.
Pay yearly
Pay for a year up front and save 20%.
- Starter: US$355.20 a year instead of US$444
- Pro: US$835.20 a year instead of US$1,044
You get the same minutes, transfers and alert texts every month as on monthly billing. For Enterprise, ask us when you get in touch.
How billing works
What counts as a minute. The time RealInfoBot spends on a call. Calls under 10 seconds don't count, and neither does spam: wrong numbers, robocalls, instant hang-ups and pocket dials.
When you go over. RealInfoBot keeps answering. Extra minutes are added to your next bill at your plan's rate: US$0.20 on Starter, US$0.18 on Pro. Extra call transfers are US$0.02 per attempt, and extra alert texts are US$0.02 per text segment.
Spending caps. On Starter and Pro you can set a monthly limit on overage charges. When you reach it, the features that would create more overage stop until the next billing period or until you raise the cap, which means the receptionist may stop answering calls. A cap limits overage only, not your subscription.
Currency. Prices are in US dollars (USD). If your card is in another currency, your bank's exchange rate applies. See prices in Canadian dollars.
Taxes. Prices don't include taxes.
Payment. Checkout and charges are handled by our payment processor, Polar.
No setup fee. Self-serve setup is free.
Change or cancel anytime. Upgrade, downgrade or cancel from billing settings in your dashboard, or by writing to support@realinfobot.com. After a downgrade you keep your current plan until the billing period ends. A cancellation takes effect at the end of the period you've paid for, so you keep the service until then. There are no cancellation fees. Fees already paid aren't refunded, including for partial months, except where the law requires otherwise. The full rules are in the Terms of Service, section 12.
Want us to set it up?
On Enterprise, yes. Dedicated implementation support is part of the plan, so you get help setting up several locations and numbers. Contact us
On Starter and Pro, setup is self-serve and free. Most of it is typing in what you already know: your listings, your service area and the questions buyers always ask. You can also point RealInfoBot at your website and let it read it. Then make a test call from your browser and adjust anything that's off. If you'd like us to walk you through it first, book a demo.
Pricing questions
Do spam calls or very short calls count? No. Spam calls and calls under 10 seconds don't count toward your minutes or overage. That covers wrong numbers, robocalls, instant hang-ups and pocket dials.
Can I keep my phone number? Yes. Forward your existing number to RealInfoBot. Your phone carrier may charge for forwarding.
What's a transfer? When RealInfoBot puts a caller through to you or someone on your team. Each attempt counts as one transfer.
What's an alert text? A text to you or your team about an important call or a new message.
What happens if I run out of minutes? It keeps answering, and extra minutes are billed at your plan's rate. Set a spending cap if you want a hard limit.
Can I switch plans? Yes, up or down, from billing settings. After a downgrade you keep your current plan until the billing period ends.
Is there a contract? No long-term contract. Plans renew automatically until you cancel, and there are no cancellation fees.
Is French extra? No. English and French are on every plan.
Is website chat included? Yes. Website chat is unlimited on every plan.
Why so much cheaper than an assistant? It isn't a replacement for your team. A full-time assistant costs a lot more and still goes home at five. RealInfoBot covers the calls that fall through: showings, open houses, driving between listings, evenings, weekends.